Shipping policy
At VORVYPRINT, we aim to process and deliver your orders as quickly as possible. Our products may be made to order and are fulfilled through our printing and fulfillment partners.
1. Order Processing
Orders are generally processed after the order has been successfully placed and payment has been confirmed.
For Cash on Delivery (COD) orders, processing may begin after the order has been confirmed.
Because our products may be made to order, processing and production may require additional time before the order is shipped.
2. Shipping Time
After your order has been processed and handed over to the shipping carrier, delivery time may vary depending on your location and courier operations.
Estimated delivery timelines may vary due to:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- High order volumes
- Unforeseen logistical circumstances
Delivery estimates are not guaranteed delivery dates.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you place your order.
Shipping charges may vary depending on the order, delivery location, and applicable offers.
4. Order Tracking
Once your order has been shipped, tracking information may be provided through the contact details associated with your order.
You can use the tracking information to follow the progress of your shipment.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/building number
- Street/locality
- City
- State
- Pincode
- Valid phone number
VORVYPRINT is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.
6. Failed Delivery
If a shipment cannot be delivered because the customer is unavailable, provides an incorrect address or phone number, refuses the shipment, or otherwise fails to accept delivery, additional delivery attempts may be subject to the courier's policies.
For COD orders, repeated refusal or failure to accept orders may affect the availability of COD for future purchases.
7. Delayed or Lost Shipments
Although we work with shipping and fulfillment partners to deliver orders efficiently, delays may occur due to circumstances outside our reasonable control.
If your shipment appears significantly delayed or lost, please contact us with your Order ID so that we can assist you and coordinate with the relevant shipping partner where applicable.
8. Damaged Products
If your product arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.
Please provide your Order ID along with clear photographs and, where requested, a video of the product and packaging.
Eligible cases will be reviewed according to our Return & Refund Policy.
9. International Shipping
Currently, shipping availability may depend on the delivery location and services available through our fulfillment and shipping partners.
If international shipping is offered for your order, any applicable shipping charges, customs duties, taxes, or other import charges may be the responsibility of the customer unless otherwise stated at checkout.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
VORVYPRINT
Email: vorvyprint@gmail.com